FAQs

  • No, our local fiber internet connection is very reliable.

  • No, our rates are fixed at the low price you choose when signing up for the desired speed.

  • Initially, you will receive your monthly bill in the mail. We’ll transition to email invoices where you’ll have the option to pay online through Square or credit or debit card.

  • Email us or sign-up through the website and we will set a time and date to install service at your home.

NO SERVICE?

Check the following:

Make sure all equipment is plugged into power outlet that is working;

Make sure devices have wifi set to ON;

Make sure TV or any other device is connected to correct network;

Make sure indicating light on router is on if not on power cycle router;

Look at all power cords or outdoor cat6 wiring and make sure they have not been chewed by pet or other animals;

If these things don’t work, call and schedule a service call.

WHAT DO I DO IF MY SERVICE GOES OUT?

Contact us